By James Waite Rental Management Magazine PROTECTING YOURSELF FROM CUSTOMER BANKRUPTCIES QUESTION: I JUST HAD TWO LARGE CUSTOMERS FILE BANKRUPTCY. ONE OF THEM WAS MAKING PAYMENTS ON A RENTAL THAT INCLUDED AN INFORMAL PURCHASE OPTION — JUST SOME NOTES WRITTEN ON THE FACE OF A RENTAL CONTRACT; THE OTHER OWES...
By James Waite Rental Management Magazine KEEPING GOOD CUSTOMERS FROM GOING BAD WITH GUARANTEES QUESTION: SINCE THIS CORONAVIRUS (COVID-19) PANDEMIC AROSE, I’VE BEEN HAVING A TERRIBLE TIME GETTING PAID BY SOME OF MY CUSTOMERS. COLLECTIONS HAVE SLOWED AND MAINTENANCE ISN’T BEING PERFORMED AS IT SHOULD BE. I EVEN HAD A...
By James Waite Rental Management Magazine SAFELY USING ELECTRONIC SIGNATURES; ADDRESSING CONCERNS ABOUT THE ACCELERATING GROWTH OF E-COMMERCE QUESTION: MY EQUIPMENT RENTAL OPERATION IS ADOPTING AN E-COMMERCE PLATFORM, AND WE’RE WONDERING HOW SAFE AND LEGALLY ENFORCEABLE ELECTRONIC SIGNATURES ARE. WE ALSO ARE WONDERING HOW NECESSARY ALL OF THIS IS. ANY...