By James Waite Rental Management Magazine KEEPING GOOD CUSTOMERS FROM GOING BAD WITH GUARANTEES QUESTION: SINCE THIS CORONAVIRUS (COVID-19) PANDEMIC AROSE, I’VE BEEN HAVING A TERRIBLE TIME GETTING PAID BY SOME OF MY CUSTOMERS. COLLECTIONS HAVE SLOWED AND MAINTENANCE ISN’T BEING PERFORMED AS IT SHOULD BE.
By James Waite Rental Management Magazine SAFELY USING ELECTRONIC SIGNATURES; ADDRESSING CONCERNS ABOUT THE ACCELERATING GROWTH OF E-COMMERCE QUESTION: MY EQUIPMENT RENTAL OPERATION IS ADOPTING AN E-COMMERCE PLATFORM, AND WE’RE WONDERING HOW SAFE AND LEGALLY ENFORCEABLE ELECTRONIC SIGNATURES ARE. WE ALSO ARE WONDERING HOW NECESSARY ALL
By James Waite Rental Management Magazine FINANCING BUSINESS SALES; HOW TO KEEP A SMALL CHANGE FROM BECOMING AN ENORMOUS HEADACHE QUESTION: I’M CONSIDERING SELLING MY BUSINESS. I HAD AGREED ON TERMS WITH A POTENTIAL BUYER, BUT AT THE LAST MINUTE, HE CHANGED THE DEAL AND NOW
By James Waite Equipment World Magazine HOW DEALERS SHOULD NAVIGATE THE MAZE OF MANUFACTURER PARTNERSHIPS Editor’s note: This is the first of a two-part story. Relationships between manufacturers and dealers take many forms. Some are extraordinarily collaborative and involve a great deal of
By James Waite Rental Management Magazine UNDERSTANDING RIGHT-TO-REPAIR REQUIREMENTS QUESTION: I RECENTLY HEARD ABOUT A PROPOSED NEW FEDERAL RIGHT-TO-REPAIR REQUIREMENT, AND I’D LIKE TO KNOW IF YOU CAN PROVIDE ANY INFORMATION REGARDING ITS COVERAGE AND STATUS. Answer: On July 6, 2021, the White House Press Secretary
By James Waite Rental Management Magazine OBTAINING CERTIFICATES OF INSURANCE FROM VENDORS QUESTION: I’M THE CEO OF A LARGE EQUIPMENT COMPANY THAT ACTS AS A DEALER — WE BUY AND SELL FLEETS OF EQUIPMENT — BUT WE ALSO HAVE A LARGE AND GROWING RENTAL OPERATION. I
By James Waite Rental Management Magazine DECIDING WHETHER TO RENT OR NOT RENT PERSONAL FALL PROTECTION EQUIPMENT QUESTION: MY COMPANY RENTS BOOM LIFTS, AND WE ARE WONDERING WHETHER TO RENT OR ONLY SELL PERSONAL FALL PROTECTION (PFP) EQUIPMENT. WE KEEP HEARING DIFFERENT OPINIONS REGARDING THIS —
By James Waite Rental Management Magazine WHAT CHANGES IN TAX LAWS CAN MEAN Editor’s note: The tax change proposals mentioned in Legally Speaking this month currently are under discussion by members of Congress in Washington, D.C. According to John McClelland, Ph.D., American Rental Association (ARA) vice
