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Handling Credit Card Disputes

Question: Recently, we had a customer cause more than $10,000 worth of damage to our equipment. We charged the repair cost to his credit card, but he disputed the charge. He initially admitted in writing that he actually used the machine, but claimed it was

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Understanding the New Stimulus (COVID)

By James Waite  Rental Management Magazine   UNDERSTANDING THE NEW STIMULUS BILL; WHAT’S IN IT THAT CAN APPLY TO YOUR RENTAL BUSINESS     QUESTION: A NEW STIMULUS BILL WAS JUST PASSED BY CONGRESS AND I’M TRYING TO SET ASIDE A FEW MINUTES TO READ ALL 5,000-PLUS PAGES,

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MEWP Requirements

By James Waite  For Construction Pros Magazine ADDRESSING THE UPDATES TO MEWP REQUIREMENTS FROM A LEGAL PERSPECTIVE   MEWPS ARE ONE OF THE SAFEST MEANS OF WORKING AT HEIGHT, YET THERE ARE RISKS. THESE HAD BEEN LARGELY DEALT WITH FROM A LEGAL PERSPECTIVE THROUGH AN ARRAY OF

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Certificates of Insurance from Vendors

By James Waite  Rental Management Magazine   OBTAINING CERTIFICATES OF INSURANCE FROM VENDORS   QUESTION: I’M THE CEO OF A LARGE EQUIPMENT COMPANY THAT ACTS AS A DEALER — WE BUY AND SELL FLEETS OF EQUIPMENT — BUT WE ALSO HAVE A LARGE AND GROWING RENTAL OPERATION. I

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To Rent Personal Fall Equipment

By James Waite  Rental Management Magazine   DECIDING WHETHER TO RENT OR NOT RENT PERSONAL FALL PROTECTION EQUIPMENT   QUESTION: MY COMPANY RENTS BOOM LIFTS, AND WE ARE WONDERING WHETHER TO RENT OR ONLY SELL PERSONAL FALL PROTECTION (PFP) EQUIPMENT. WE KEEP HEARING DIFFERENT OPINIONS REGARDING THIS —

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Changes in Tax Laws

By James Waite  Rental Management Magazine   WHAT CHANGES IN TAX LAWS CAN MEAN   Editor’s note: The tax change proposals mentioned in Legally Speaking this month currently are under discussion by members of Congress in Washington, D.C. According to John McClelland, Ph.D., American Rental Association (ARA) vice

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